Privacy Policy

LA VAL HOTEL & SPA, Brigels Gastro AG, Via Palius 18, 7165 Brigels, Switzerland, E-mail hotel@laval.ch (Company number CHE-112.403.598), hereinafter referred to as "LA VAL HOTEL & SPA", is the operator of the website www.laval.ch as well as the associated landing pages and are therefore responsible for the collection, processing and use of your personal data and the compatibility of data processing with applicable law.
Your trust is important to LA VAL HOTEL & SPA. LA VAL HOTEL & SPA takes the issue of data protection seriously and pays attention to appropriate security. Of course, LA VAL HOTEL & SPA complies with the legal provisions of the Swiss Federal Act on Data Protection (FADP), the Swiss Ordinance on the Federal Act on Data Protection (VDSG), the Swiss Telecommunications Act (TCA) and, where applicable, other data protection regulations, in particular the General Data Protection Regulation of the European Union (GDPR).
For reasons of better readability, the masculine form is used in this privacy policy for personal names and special nouns. In the sense of equal treatment, corresponding terms generally apply to all genders. The abbreviated language form has only editorial reasons and does not include any evaluation.
In order for you to know what personal data LA VAL HOTEL & SPA collects from you and for what purposes it is used, please take note of the information below.

Principles of data processing on www.laval.ch

The personal data collected on the website www.laval.ch

1. will be processed lawfully, fairly and in a manner that is comprehensible to the data subject. The proces-sing is proportionate.
2. are used solely for the implementation and management of the services offered on the website, as well as for related advertising activities to which the user has consented.
3. which are incorrect with regard to the purposes of their processing will be deleted or corrected immedia-tely.
4. will only be retained or stored for as long as is necessary for the purposes for which they are processed.
5. are processed in a way that ensures adequate security, including protection against unauthorised or un-lawful processing and against accidental loss, destruction or accidental damage.

Lawfulness of data processing

By viewing the website www.laval.ch, the user gives his consent to the processing of personal data concern-ing him/her, especially since this can also be assumed to be an overriding interest of the user.
The user has the right to withdraw their consent at any time (by e-mail on hotel@laval.ch). The revocation of consent does not affect the lawfulness of the processing carried out on the basis of the consent before the re-vocation.

Scope and purpose of the collection, processing and use of personal data

when visiting www.laval.ch
When visiting www.laval.ch, the servers temporarily store each access in a log file. The following data is collected without any action on

• the part of the user and stored until automated deletion after 24 months at the latest:
• the IP address of the requesting computer,
• the date and time of access,
• the name and URL of the retrieved file,
• the website from which the access was made,
• the operating system of the accessing computer and the browser used,
• the amount of data transferred,
• the country from which the access was made and the language settings of the browser and
• the name of the Internet access provider.

The collection and processing of this data is carried out for the purpose of enabling the use of the website (establishing a connection), ensuring system security and stability and enabling the optimisation of the In-ternet offer, as well as for internal statistical purposes. The IP address is used in particular to record the user's country of residence and to set the language of the website accordingly. In addition, the IP address is evaluated by www.laval.ch and for statistical purposes in the event of attacks on the network infra-structure  .
In addition, and if the user has consented, LA VAL HOTEL & SPA uses so-called pixels and cookies when visiting the website to display personalized advertising and to use web analytics services.

when using the contact form
Users have the option of using a contact form to get in touch with LA VAL HOTEL & SPA. The entry of the following personal data is required:

• First and last name and
• E-mail address.

Failure to provide this information may hinder the provision of LA VAL HOTEL & SPA's services.
LA VAL HOTEL & SPA uses this data only to be able to respond to the contact request in the best possible and personalized way.

when subscribing to the newsletter
You have the option of subscribing to the newsletter on the website. Registration is required for this. The following data must be submitted as part of the registration:

• Salutation
• First and last name and
• E-mail address.

The above data is necessary for data processing. LA VAL HOTEL & SPA processes this data exclusively in order to better tailor the information and offers sent to you to your interests.
By registering, you give LA VAL HOTEL & SPA your consent to the processing of the data provided for the purpose of sending the newsletter to the address you have provided and for the statistical evaluation of usage behaviour and optimisation of the newsletter. This consent constitutes the legal basis for the pro-cessing of your e-mail address within the meaning of Art. 6 (1) (a) GDPR. LA VAL HOTEL & SPA is entitled to commission third parties with the technical handling of advertising measures and is entitled to pass on your data for this purpose.
At the end of each newsletter there is a link that you can use to unsubscribe from the newsletter at any time. As part of the deregistration, you can voluntarily provide the reason for the deregistration. After unsubscribing, your personal data will be deleted. Further processing is only carried out in anonymised form to optimise the newsletter.
The newsletter is entered and managed via software from ADDITIVE GmbH, 39011 Lana (BZ), Italy ("ADDITIVE"). You can view ADDITIVE's privacy policy on www.additive.eu. The newsletter is sent via "Mailjet", the provider Mailjet GmbH, Alt Moabit 2, 10557 Berlin, Germany, www.mailjet.com. You can view Mailjet's privacy policy here:
https://www.mailjet.com/de/rechtliches/datenschutzerklaerung/. ADDITIVE and Mailjet are used on the basis of the legitimate interests of LA VAL HOTEL & SPA in accordance with Art. 6 (1) (f) GDPR.
The shipping service provider may use the recipients' data in pseudonymous form, i.e. without assign-ment to a user, to optimize or improve its own services, e.g. for technical optimization of the dispatch and presentation of the newsletter or for statistical purposes. However, the shipping service provider does not use the data of the newsletter recipients to write to them itself or to pass on the data to third parties.
The data you have provided to LA VAL HOTEL & SPA for the purpose of subscribing to the newsletter will be stored until you unsubscribe from the newsletter and deleted from both the servers of LA VAL HOTEL & SPA and the servers of the corresponding newsletter service provider after you have unsubscribed from the newsletter. Data stored by LA VAL HOTEL & SPA for other purposes (e.g. e-mail addresses for the member area) remain unaffected.
LA VAL HOTEL & SPA uses the e-mail marketing services of third parties to send the newsletter. The newsletter may therefore contain a so-called web beacon or similar technical means. A web beacon is a 1x1 pixel, invisible graphic that is related to the user ID of the respective newsletter subscriber.
The use of appropriate services makes it possible to evaluate whether the e-mails have been opened via the newsletter. In addition, it can also be used to record and evaluate the click behavior of newsletter re-cipients. LA VAL HOTEL & SPA uses this data for statistical purposes and to optimise the newsletter in terms of content and structure. The tracking pixel is deleted when you delete the newsletter.
To prevent tracking pixels in the newsletter, please set your mail program so that no HTML is displayed in messages.
To measure the success of the newsletter, LA VAL HOTEL & SPA uses Success measurement tool one. To do this, LA VAL HOTEL & SPA obtains the consent of the users, which must be given when registering to receive the newsletter.

Use of your data for advertising purposes

Generally
LA VAL HOTEL & SPA may use personal data of www.laval.ch users to promote its services (online and/or print advertising, etc.). For this purpose, LA VAL HOTEL & SPA is permitted to pass on personal data to third parties acting on behalf of LA VAL HOTEL & SPA. By using the website, the user expressly agrees to this use of his data.

Re-targeting
LA VAL HOTEL & SPA uses re-targeting technologies on its website. Your user behaviour on the website is analysed in order to be able to offer you advertising tailored to your individual needs on partner web-sites. Your user behavior is recorded pseudonymously. Most re-targeting technologies work with coo-kies.

Google Ads Remarketing and/or Doubleclick by Google
This website uses Google Ads Remarketing and/or Doubleclick by Google, services of Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA ("Google") to serve ads based on the use of previously visited websites. Google uses the so-called DoubleClick cookie for this purpose, which enables your browser to be recognized when you visit other websites. The information generated by the cookie about your visit to this website (including your IP address) will be transmitted to and stored on a Google server in the USA (see below for additional information on transfers of personal data to the USA).
Google will use this information to evaluate your use of the website with regard to the ads to be dis-played, to compile reports on website activity and advertisements for website operators and to provide other services related to website activity and internet usage. Google may also transfer this information to third parties if required to do so by law or if third parties process this data on behalf of Google. How-ever, Google will never associate your IP address with any other data held by Google.
To administer the behavioral advertising services, LA VAL HOTEL & SPA may use Google Tag Manager. The Tag Manager tool itself is a cookieless domain and does not collect any personal data. Rather, the tool ensures the triggering of other tags, which in turn may collect data. If you have opted out at the do-main or cookie level, it will remain in place for all tracking tags implemented with Google Tag Manager.
You can prevent re-targeting at any time by rejecting or deactivating the cookies in question in the menu bar of your web browser. In addition, you can apply for an opt-out for the other advertising and re-targeting tools mentioned   above via the Digital Advertising Alliance website under op-tout.aboutads.info.

Integration of third-party services and content and/or disclosure of data to third parties

It may happen that content or services from third-party providers, such as city maps or fonts from other websites, are integrated into the online offer of LA VAL HOTEL & SPA. The integration of content from such third-party providers always requires that they perceive the IP address of the users. Without the IP address, the content cannot be sent to the respective browser. The IP address is therefore required for the display of this content. Furthermore, third-party providers can set their own cookies and process the user's data for their own purposes. Usage profiles can be created from the processed data. LA VAL HOTEL & SPA uses this content in the most data-efficient and data-avoiding way possible and chooses reliable third-party providers with regard to data security.
It may also happen that LA VAL HOTEL & SPA Online passes on data collected via this website to third-party providers, possibly also outside the EU.
The following presentation provides an overview of third-party providers and their content, along with links to their privacy policies, which contain further information on their data processing:
External fonts from Google, Inc.,https://www.google.com/fonts („Google Fonts“). The fonts of Google Fonts are hosted on their own servers.
Maps of the service "Google Maps" by Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA. When you visit the website, Google receives the information that you have called up the corresponding subpage of the website. This is done regardless of whether Google provides a user account through which you are logged in or whether there is no user account. If you are logged in to Google, your data will be as-signed directly to your account. If you do not want to be associated with your profile on Google, you must log out before activating the button. Google stores your data as usage profiles and uses it for the purposes of ad-vertising, market research and/or needs-based design of its website. Such evaluation is carried out in parti-cular (even for users who are not logged in) for the purpose of providing needs-based advertising and to in-form other users of the social network about your activities on the website. You have the right to object to the creation of these user profiles, whereby you must contact Google to exercise this. You can find further infor-mation on the purpose and scope of data collection and its processing by Google, as well as further informa-tion on your rights in this regard and setting options to protect your privacy, at https://www.google.com/policies/privacy/Opt out:https://www.google.com/settings/ads/.
Videos of the platform "YouTube" of the third-party provider Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA. Privacy policy:https://www.google.com/policies/privacy/Opt out:https://www.google.com/settings/ads/.
This website uses the Google Tag Manager. This is a solution that allows LA VAL HOTEL & SPA to manage so-called website tags via an interface and thus integrate Google Analytics and other Google marketing services into the online offer. The tag manager itself, which implements the tags, does not process any personal data of the users. With regard to the processing of personal data, reference is made to the following information about Google services:
https://www.google.com/intl/de/tagmanager/use-policy.html.
In order to increase customer loyalty and to sell services and additional services, LA VAL HOTEL & SPA uses the hotel marketing automation software from ADDITIVE GmbH, 39011 Lana (BZ), Italy ("ADDITIVE") in the field of marketing and sales automation for hotels. Data collected and processed in connection with enquiries, bookings, orders, activations, registrations or other submission of a form on the website is analysed and used to automatically submit offers for services and additional services to the customer via ADDITIVE+ MAR-KETING AUTOMATION. The appropriate level of data protection results from the order processing agree-ment concluded. The customer can object to the use of his data for this purpose at any time via the unsubs-cribe link in the respective message. Data processing is carried out on the basis of the legal provisions. ADDI-TIVE is used on the basis of the legitimate interests of LA VAL HOTEL & SPA in accordance with Art. 6 (1) (f) GDPR.
The customer has the option of purchasing vouchers via the website via an online voucher system. In order to process the purchase as well as to store and store the data, LA VAL HOTEL & SPA uses software from AD-DITIVE GmbH, 39011 Lana (BZ), Italy ("ADDITIVE") in the area of voucher marketing. All data is processed and stored within the EU or EEA. Data processing is carried out on the basis of the legal provisions. ADDITIVE is used on the basis of the legitimate interests of LA VAL HOTEL & SPA in accordance with Art. 6 (1) (f) GDPR.
On this website, LA VAL HOTEL & SPA AG uses Tripadvisor Widgets by Tripadvisor Inc., 400 1st Avenue, Needham, MA 02494 USA . Tripadvisor Widgets are simple web applications that can be used to add dynamic content from the Tripadvisor page of LA VAL HOTEL & SPA to your own website. Tripadvisor's privacy policy can be found at:
https://tripadvisor.mediaroom.com/chde-privacy-policy.
Booking.comaffiliate program, by means of which advertising fees can be earned through the placement of advertisements and links to booking.com (affiliate system). Booking.com uses cookies to trace the origin of the booking. Among other things, Booking.com can see that you have clicked on the affiliate link on the web-site and then made a booking with Booking.com. Privacy Policy: https://www.booking.com/content/privacy.de.html.
On this website, LA VAL HOTEL & SPA AG uses SiteMinder from SiteMinder, London Office, 1 Lyric Square, 8th floor, London, V6 ONB. SiteMinder is a channel manager for hotel management. SiteMinder's privacy policy can be found at:
https://www.siteminder.com/legal/privacy/.
On this website, LA VAL HOTEL & SPA AG uses simple Booking – Hotel Booking Engine from QNT S.r.l., Via Lucca, 52-50142 Florence, Italy. simple Booking is a booking engine that allows direct bookings. The privacy policy of simple Booking can be found at:
https://www.simplebooking.travel/privacy-policy/.
On this website, LA VAL HOTEL & SPA AG uses ReGuest from ReGuest AG, Via Alois-Kuperion-34, 39012 Merano, Italy. ReGuest is a hotel CRM (hotel software). ReGuest's privacy policy can be found at:
https://www.reguest.io/de/information/datenschutzerkl%C3%A4rung/5-0.html.
On this website, LA VAL HOTEL & SPA AG uses the spa software TAC from TAC Informationstechnologie GmbH, The Assistant Company, Schildbach 211, 8230 Hartberg, Austria. TAC is a software for hotel man-agement in the spa sector. TAC's privacy policy can be found at:
https://www.tac.eu.com/datenschutzerklaerung/.
On this website, LA VAL HOTEL & SPA AG uses the go! from yourmile AG, Steinackerstrasse 5, 8302 Kloten, Switzerland. go! is a booking software for taxi orders. The privacy policy of go! can be found at:
https://go-fleet.ch/de/datenschutz/.
On this website, LA VAL HOTEL & SPA AG uses escapio from escapio GmbH, Kronenstrasse 69, 10117 Berin, Germany. Escapio is a hotel management and booking platform. escapio's privacy policy can be found at:
https://de.escapio.com/corp/datensicherheit.
On this website, LA VAL HOTEL & SPA AG uses the app Gastfreund der Gastfreund GmbH, Bahnhofstrasse 4, 87435 Kempten, Germany. Gastfreund is a digital guest directory with digital services. The privacy policy of Gastfreund can be found at:
https://www.gastfreund.net/datenschutz/.
On this website, LA VAL HOTEL & SPA uses the hotel management software Protel by protel GLOBAL, Euro-paplatz 8, 44269 Dortmund, Germany. The privacy policy of protel Global can be found at: https://www.protel.net/de/rechtlich/privacy-policy/.
On this website, LA VAL HOTEL & SPA uses the voucher system of e-guma, Idea Creation GmbH, Wal-chestrasse 15, 8006 Zurich. e-guma's privacy policy can be found at: https://www.e-guma.ch/datenschutz/.
On this website, LA VAL HOTEL & SPA TrustYou uses widgets from TrustYou GmbH, Steinerstraße 15, 81369 Munich, Germany. TrustYou widgets are used to evaluate the performance of guests. TrustYou's privacy po-licy can be found at:
https://www.trustyou.com/de/downloads/TrustYou_GmbH_Privacy_Policy_ENG_12-2020_clean.pdf.
Instagram Feed from Instagram; Instragram's privacy policy:
https://help.instagram.com/519522125107875.
On this website, LA VAL HOTEL & SPA uses the Cookie Consent Manager CCM19 from Papoo Software & Media GmbH, Auguststrasse 4, 53229 Bonn, Germany. The privacy policy of Papoo Software & Media GmbH can be found at:
https://www.ccm19.de/datenschutzerklaerung.html.
As part of the performance of contracts, LA VAL HOTEL & SPA uses one or more Payment on the basis of Swiss data protection legislation as well as Art. 6 para. 1 lit. b. EU-GDPR. The data processed by the respec-tive payment service provider includes inventory data, such as the name and address, bank data, such as ac-count numbers or credit card numbers, passwords, TANs and checksums, as well as the contract, sums and recipient-related information. The information is required to carry out the transactions. The data entered is processed solely by the respective payment service provider and stored by it. LA VAL HOTEL & SPA does not receive any information about (bank) account or credit card, but only information on confirming (accepting) or rejecting the payment. Under certain circumstances, the data may be transmitted to credit agencies by the respective payment service provider. The purpose of this transfer is to check identity and creditworthi-ness. For this purpose, reference is made to the terms and conditions and data protection information of the respective payment service provider. The terms and conditions and data protection notices of the respective payment service provider apply, which can be accessed within the respective website or transaction applica-tions.
Following Payment become In the present case:
PayPal (PayPal Express), PayPal Pte. Ltd., 5 Temasek Boulevard, #09-01 Suntec Tower Five, Singa-pore 038985. Datenschutzerklärung: https://www.paypal.com/ch/webapps/mpp/ua/privacy-full?locale.x=de_CH. The user agrees that his entered data will be forwarded to PayPal for the purpose of payment processing.
Worldline, Worldline Schweiz AG, Hardturmstrasse 201, 8005 Zurich. The user agrees that the data entered will be forwarded to Worldline for the purpose of payment processing.
Adyen, Adyen N.V., Simon Carmiggelstraat 6, 1011 DJ, Amsterdam, The Netherlands. The user agrees that the data entered will be forwarded to Adyen for the purpose of payment processing.

Other services of ADDITIVE GmbH

In addition to its website, LA VAL HOTEL & SPA also operates optimized sales landing pages in the area of on-line hotel marketing. In order to process customer enquiries, bookings, orders, activation, registration or other submission of a form on such a landing page, as well as to store and store customer data, LA VAL HO-TEL & SPA uses common cloud services and CRM systems as well as software from ADDITIVE GmbH, 39011 Lana (BZ), Italy ("ADDITIVE"). The appropriate level of data protection results from the order processing agreements concluded.
The websites and landing pages of LA VAL HOTEL & SPA use functions of ADDITIVE for cross-channel recor-ding of the use of the websites as well as marketing and sales measures such as e.g. Landing pages, newslet-ters and social media presences. Information on visits and submitted forms is also transmitted to ADDITIVE in order to evaluate and optimize marketing and sales measures.
The interest of LA VAL HOTEL & SPA is the continuous improvement of the offer and web presence by analy-sing the use of the website as well as the sales and marketing measures. In addition, the landing pages of LA VAL HOTEL & SPA and the website use remarketing functions of Google Inc. ("Google") and Meta Platforms Inc. ("Meta"). This transmits to Meta and Google that you have visited this website. These functions are used to present interest-based advertisements to visitors to the landing pages in the Google advertising network or in the social network Facebook and Instagram.
Data processing in connection with these remarketing functions is carried out on the basis of the legal provi-sions. ADDITIVE is used on the basis of the legitimate interests of LA VAL HOTEL & SPA in accordance with Art. 6 (1) (f) GDPR.

Disclosure of data to third parties

LA VAL HOTEL & SPA will only pass on your personal data if you have expressly consented, if there is a legal obligation to do so, or if this is necessary to enforce the rights of LA VAL HOTEL & SPA, in particular to enforce claims arising from the relationship with you.
In addition, LA VAL HOTEL & SPA will share your data with third parties to the extent that this is necessary when using the website for the provision of the services you have requested and for the analysis of your user behaviour. Insofar as this is necessary for the purposes specified in sentence 1, the transfer may also take place abroad. If the website contains links to third-party websites, LA VAL HOTEL & SPA has no influence on the collection, processing, storage or use of personal data by the third party after clicking on these links and LA VAL HOTEL & SPA assumes no responsibility for this.

Data integrity

LA VAL HOTEL & SPA uses appropriate technical and organisational security measures to protect your stored personal data against manipulation, partial or total loss and against unauthorised access by third parties. The security measures are continuously improved in line with technological developments.
You should always keep your payment information confidential and close the browser window when you have finished communicating with LA VAL HOTEL & SPA, especially if you share the computer with others.
LA VAL HOTEL & SPA also takes internal data protection very seriously. The employees and the commis-sioned service providers are obliged to maintain confidentiality and to comply with the provisions of data pro-tection law.

Cookies

Cookies help in many ways to make your visit to the website easier, more pleasant and more meaningful. Cookies are information files that your web browser automatically stores on your computer's hard drive when you visit the website. Cookies do not damage your computer's hard drive, nor do they transmit users' personal data to LA VAL HOTEL & SPA.
LA VAL HOTEL & SPA uses cookies, for example, to better tailor the information, offers and advertising dis-played to you to your individual interests. The use of this data does not result in LA VAL HOTEL & SPA recei-ving new personal data about you as an online visitor. Most Internet browsers automatically accept cookies. However, you can configure your browser so that cookies are not stored on your computer or that a mes-sage appears whenever you receive a new cookie.
Disabling cookies may prevent you from using all of the website's features.
The following cookies are used on www.laval.ch:

Security when transmitting data with SSL

For security reasons and to protect the transmission of confidential content, this website uses SSL/TLS en-cryption. You can recognize an encrypted connection by the fact that the address bar of the browser changes from "http://" to "https://" and by the lock symbol in your browser line.
If SSL or TLS encryption is activated, the data you transmit to LA VAL HOTEL & SPA cannot be read by third parties.

Tracking Tools

On the website, LA VAL HOTEL & SPA uses so-called tracking tools. These tracking tools are used to monitor your browsing behavior. This observation is carried out for the purpose of the needs-based design and conti-nuous optimisation of the website. In this context, pseudonymised user profiles are created and small text files stored on your computer ("cookies") are used.

Google Analytics
This website uses Google Analytics, a web analytics service provided by Google Inc. ("Google"). Google Analytics uses so-called "cookies", which are text files that are stored on your computer and that enable an analysis of your use of the website. The information generated by the cookie about your use of the website is usually transmitted to a Google server in the USA and stored there. The IP address transmit-ted by your browser as part of Google Analytics will not be merged with other data held by Google. LA VAL HOTEL & SPA has also added the code "anonymizeIP" to Google Analytics on this website. This gua-rantees the masking of your IP address, so that all data is collected anonymously. Only in exceptional cases is the full IP address transmitted to a Google server in the USA and shortened there.
On behalf of LA VAL HOTEL & SPA, Google will use this information to evaluate your use of the website, to compile reports on website activity and to provide other services related to website use and internet use to LA VAL HOTEL & SPA. You can prevent the storage of cookies by setting your browser software accordingly. However, LA VAL HOTEL & SPA would like to point out that in this case you may not be able to use all the functions of this website to their full extent.
You can also prevent the collection of the data generated by the cookie and related to your use of the website (including your IP address) by Google and the processing of this data by Google by downloading and installing the browser plug-in available at the following link: http://tools.google.com/dlpage/gaoptout?hl=de. As an alternative to the browser add-on, especially for browsers on mobile devices, you can also prevent the collection by Google Analytics by
<a href="javascript:gaOptout()">click on this link</a> paste. An opt-out cookie will be set to prevent the future collection of your data when you visit this website. The opt-out cookie is only valid in this browser and only for this website and is placed on your device. If you delete the cookies in this browser, you will need to set the opt-out cookie again. [Note: Information on the integration of the opt-out cookie can be found at: https://developers.google.com/analytics/devguides/collection/gajs/?hl=de#disable].
LA VAL HOTEL & SPA also uses Google Analytics to evaluate data from double-click cookies and also ads for statistical purposes. If you don't want this to happen, you can turn it off through the Ad Preferences Manager (http://www.google.com/settings/ads/onweb/?hl=de ).

Google Ads
LA VAL HOTEL & SPA uses the online advertising program "Google Ads" and conversion tracking as part of Google Ads. Google Conversion Tracking is an analysis service provided by Google Inc. (1600 Am-phitheatre Parkway, Mountain View, CA 94043, USA; "Google"). When you click on an ad served by Google, a cookie is placed on your computer for conversion tracking. These cookies expire after 30 days, do not contain any personal data and are therefore not used for personal identification. If you visit cer-tain web pages of the website and the cookie has not yet expired, Google and LA VAL HOTEL & SPA will be able to recognise that you have clicked on the ad and have been redirected to that page. Each Google Ads customer receives a different cookie. Thus, there is no way that cookies can be tracked through the websites of Ads customers.
The information collected with the help of the conversion cookie is used to compile conversion statistics for ads customers who have opted for conversion tracking. This tells them the total number of users who clicked on their ad and were redirected to a page with a conversion tracking tag. However, they do not receive any information that can be used to personally identify users.
If you do not wish to participate in tracking, you can object to this use by preventing the installation of cookies by setting your browser software accordingly (deactivation option). They will then not be in-cluded in the conversion tracking statistics. Further information and Google's privacy policy can be found at: http://www.google.com/policies/technologies/ads/ and http://www.google.de/policies/privacy/.

TikTok Ads
LA VAL HOTEL & SPA uses the TikTok pixel on its website. The TikTok Pixel is a TikTok advertiser tool provided by TikTok Technology Limited, 10 Earlsfort Terrace, Dublin, D02 T380, Ireland, and TikTok In-formation Technologies UK Limited, WeWork, 125 Kingsway, London, WC2B 6NH, United Kingdom (coll-ectively "TikTok"). The TikTok pixel is a JavaScript code snippet that allows LA VAL HOTEL & SPA to un-derstand and track the activity of visitors on its website. To this end, the Tiktok Pixel collects and pro-cesses information about the recipients of the website or the devices they use. The data collected via the TikTok pixel is used to target the ads and to improve ad delivery and for personalized advertising. For this purpose, the data collected on the website by means of the TikTok pixel is transmitted to TikTok. In part, this data is information stored in the end device used by the user. In addition, cookies are also used via the TikTok Pixel, which store information on the device you use. Such storage of information by the TikTok Pixel or access to information already stored in your device only takes place with the user's consent.
For more information about how TikTok processes personal data, including the legal basis TikTok relies on and the ways you can exercise your rights vis-à-vis TikTok, please see TikTok's Privacy Policy at https://ads.tiktok.com/i18n/official/policy/terms.

Meta Pixel (Facebook)
LA VAL HOTEL & SPA uses the Facebook Meta Pixel on this website. The pixel is a JavaScript code that loads a collection of functions that allow Facebook to track the user's actions. The Meta Pixel stores the user's actions in one or more cookies. These cookies enable Facebook to match user data (customer da-ta such as IP address, user ID) with the data of the user's Facebook account. As a result, Facebook de-letes this data again. The data collected is anonymous and cannot be viewed by LA VAL HOTEL & SPA and can only be used in the context of advertisements.
If the user is logged in to Facebook, he can change his settings for ads according to the instructions at
https://de-de.facebook.com/help/568137493302217/?helpref=uf_share
themselves. If the user is not a Facebook user, he can basically manage his or her usage-based online advertising on https://www.youronlinechoices.com/de/praferenzmanagement/?tid=331670759032. There is the option of deactivating or activating providers. Facebook also disseminates recorded data in the USA. This can be associated with various risks to the lawfulness and security of data processing. The Facebook privacy policy can be found at: https://www.facebook.com/legal/terms/dataprocessing.

ADDITIVE+ MARKETING INSIGHTS
LA VAL HOTEL & SPA uses ADDITIVE+ MARKETING INSIGHTS on this website. This is a performance eva-luation and analysis software to optimize marketing measures on the basis of current data and to make reservations as well as sales generated by the marketing system measurable. ADDITIVE+ MARKETING INSIGHTS is used without a PMS connection as tracking for all conversions of the campaigns (and third-party providers), such as visits to the landing page/website, inquiries, online bookings, voucher pur-chases, newsletter registrations, etc. In order to evaluate the sales generated, a direct connection of the ADDITIVE+ CRM to the PMS system or a manual import based on exported data is necessary.

Transfer of personal data abroad

LA VAL HOTEL & SPA is also entitled to transfer your personal data to third parties (commissioned service providers) abroad, provided that this is necessary for the data processing described in this data protection declaration and if this does not seriously endanger the personality of the data subjects.
These third parties are obliged to protect data to the same extent as LA VAL HOTEL & SPA. If the level of data protection in a country does not correspond to that in Switzerland or Europe, LA VAL HOTEL & SPA contrac-tually ensures that the protection of your personal data is equivalent to that in Switzerland or the EU at all times. The user expressly agrees to this if necessary.
Users residing in a member state of the EU or Switzerland are advised that the USA does not have a sufficient level of data protection from the point of view of the European Union. On July 10, 2023, the new Data Privacy Framework (data protection agreement between the EU and the USA) came into force. U.S. companies can join the framework through an obligation to comply with data protection requirements. This makes data transfers to the USA much easier. U.S. companies can certify their participation in the privacy framework through certification. The agreement is administered by the U.S. Department of Commerce. Certification ap-plications are also processed and monitored there.
LA VAL HOTEL & SPA transfers data to the USA to appropriately certified companies wherever possible. If this is not the case, there is a risk that user data will be processed by public authorities for control and moni-toring purposes, possibly without the possibility of a legal remedy.

Right to information, rectification, erasure and restriction of processing; Right to data portability

You have the right to receive information about the personal data stored about you by LA VAL HOTEL & SPA free of charge upon request. In addition, you have the right to rectification of incorrect data and the right to delete your personal data, provided that this does not conflict with a statutory retention obligation or a per-mission that allows LA VAL HOTEL & SPA to process the data. You also have the right to request a restriction of data processing and to object to data processing.
You also have the right to request the data that you have provided to LA VAL HOTEL & SPA. Upon request, LA VAL HOTEL & SPA will also share the data with a third party of your choice. You have the right to receive the data in a common file format.
You can contact LA VAL HOTEL & SPA for the aforementioned purposes through the e-mail address
hotel@laval.ch. In order to process your requests, LA VAL HOTEL & SPA may, at its sole discretion, require proof of identity.
You can also tell LA VAL HOTEL & SPA what you want to happen to your data after your death by giving ap-propriate instructions.

General Disclaimer

All information on the LA VAL HOTEL & SPA website has been carefully checked. LA VAL HOTEL & SPA makes every effort to provide information that is up-to-date, correct and complete. Nevertheless, the occurrence of errors cannot be completely ruled out, which means that LA VAL HOTEL & SPA cannot guarantee the comple-teness, correctness and timeliness of information, including journalistic and editorial information. Liability claims for material or immaterial damage caused by the use of the information provided are excluded, pro-vided that there is no demonstrable intentional or grossly negligent fault.
LA VAL HOTEL & SPA may, at its sole discretion and without notice, modify or delete texts and is not obliged to update the content of this website. The use of or access to this website is at the visitor's own risk. LA VAL HO-TEL & SPA, its principals or partners are not responsible for any damages, such as direct, indirect, incidental, specific or consequential damages, which are alleged to have arisen as a result of visiting this website and therefore assume no liability for them.
LA VAL HOTEL & SPA also assumes no responsibility or liability for the content and availability of third-party websites accessible through external links on this website. The operators of the linked pages are solely res-ponsible for their content. LA VAL HOTEL & SPA expressly distances itself from all third-party content that may be relevant under criminal or liability law or that violates common decency.

Retention of data

LA VAL HOTEL & SPA will only store personal data for as long as it is necessary to use the aforementioned tracking, advertising and analysis services within the scope of legitimate interest, to perform services that you have requested or to which you have given your consent, as well as to comply with legal obligations.

Right to lodge a complaint with a data protection supervisory authority

If you are a resident of an EU country, you have the right to complain about the data processing of LA VAL HOTEL & SPA at any time to the competent data protection supervisory authority in your place of residence.
If you are a resident of Switzerland, you have the right to complain at any time about the data processing of LA VAL HOTEL & SPA to the Federal Data Protection and Information Commissioner (FDPIC), Feldeggweg 1, CH-3003 Bern.

Changes to this Privacy Policy

This Privacy Policy does not form part of any contract. We may amend this Privacy Policy at any time. The version published on this website is the current version.

Authoritative version

If this privacy policy is translated into different languages, only the German version is authoritative.